Shipping times and costs

Shipping times and costs

Once the order has been placed and confirmed, it will be prepared by our warehouses located in various cities. As soon as it is shipped, you will receive an e-mail containing the TRACKING NUMBER of the relative shipment. Our online store ships worldwide with DHL, FEDEX, TNT, POSTE ITALIANE EMS couriers from Monday to Friday from 9.30 to 16.30. In Russia it is shipped with EMS courier via Poste Italiane.

Consult our table to check the shipping cost to your country.

Area Shipping Times Amount Cost Amount Cost
Italy Express 1-2 business days >€300 Free <€300 €10
Europe Express 2-3 business days >300 € (excluding VAT) Free <300 € (excluding VAT) €30
Rest of the world * Express 2-5 business days >500 € (excluding VAT) Free <500 € (excluding VAT) €30-75

No shipments are made to post office boxes. Destination country and billing country must be the same. Orders in which the country of destination differs from the billing country will not be accepted.

Please note that Italian VAT will only be applied for shipments made within the European Union. Orders shipped outside Europe will be VAT exempt.

DDP (Delivery Duty Paid) - Within the European Community. The price published on the website includes import duties, customs taxes and local sales taxes. There are no additional costs to pay upon delivery.

DDU (Delivery Duty not paid) - Outside the European Community. Orders shipped outside the European Community are exempt from VAT, but are subject to customs duties, local taxes and other customs charges. The payment of these DDU fees is solely the responsibility of the Customer. Warning: shipments that fail and do not successfully reach the destination due to import non-compliance or the Customer's will will be returned to the sender at the customer's expense.

In case of returns from countries outside the European Community, the cost of shipping and all import taxes assessed and paid by will be deducted from any refund.

* For shipments to Russia the shipping costs amount to 55.00 euros regardless of the amount spent. Shipping times are linked to the Italian Post Office and can be longer than 5 working days.